PRIVACY POLICY

Paterson Pitts Limited Partnership (PPLP) is dedicated to safeguarding your privacy and adhering to the New Zealand Privacy Act 2020 (the Act) concerning the handling of personal information. Personal information pertains to any details that identify an individual.

This policy outlines how we collect, use, disclose, and safeguard your personal information. It is important to note that this policy does not restrict or exclude any rights granted to you under the Act. For further details regarding the Act, please visit www.privacy.org.nz.

POLICY CHANGES
We reserve the right to modify this policy, and any revisions will be posted on our website. Such changes will be effective from the date of posting. The last update to this policy was made in March 2024.

COLLECTING PERSONAL INFORMATION
We collect personal information through various means:

• Directly from you, when you provide it to us through our website, related services, registration or subscription processes, interactions with us (e.g., phone calls or emails), or when purchasing or utilising our services and products.
• From third parties with your consent or when the information is publicly available.

Where feasible, we aim to collect personal information directly from you.

HOW WE USE YOUR PERSONAL INFORMATION
Your personal information is utilised for the following purposes:

• Verification of your identity.
• Provision of services and products.
• Marketing of our services and products, including electronic communications (e.g., text or email).
• Enhancement of the services and products we offer.
• Billing and collection of payments owed to us, including credit card transactions.
• Response to communications from you, including complaints.
• Any other purpose authorised by you or as permitted by the Act.

DISCLOSURE OF YOUR PERSONAL INFORMATION
We may disclose your personal information to:

• Other entities within our corporate group.
• Service providers supporting our services and products, including those hosting or maintaining IT systems or data centres.
• Credit reference agencies for credit verification purposes.
• Third parties for anonymised statistical analysis.
• Individuals or entities authorised by law, such as regulatory authorities or law enforcement agencies.
• Any other person authorised by you.

It’s worth noting that some entities supporting our services and products may be situated outside New Zealand, potentially resulting in the storage and processing of your personal information overseas.

PROTECTING YOUR PERSONAL INFORMATION
We take reasonable measures to safeguard your personal information from loss, unauthorised access, or misuse.

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
Subject to exceptions outlined in the Act, you have the right to access and correct your personal information held by us. Prior to granting access or making corrections, we may require evidence to confirm your identity.

If we find a requested correction reasonable and feasible, we will make the necessary changes. Otherwise, we will ensure that a note is added to your personal information regarding the requested correction.

To exercise your rights, please contact us via email, providing evidence of your identity along with details of your request. Please note that we may charge reasonable costs for providing copies of your personal information or making corrections.

INTERNET USE
Although we employ secure internet connections, the provision of personal information over the internet is inherently at your own risk.

If you navigate to other websites through links on our site, please review their respective privacy policies before disclosing personal information.

COOKIES
We use cookies to monitor website usage. You can adjust your browser settings to disable cookies, but this may limit your access to certain features of the website.

CONTACTING US
If you have inquiries about this privacy policy, our privacy practices, or wish to request access to or correction of your personal information, please contact us at enquiries@ppgroup.co.nz.

Please feel free to reach out if you have any further questions or concerns regarding your privacy.